contact customer support at 844-833-3257 or send an email to firstname.lastname@example.org. An agent will assist you with changes to your
order. Please note, orders go out the next business day, so if you need to
cancel or make changes to your order, you should call or email us as soon as
immediately if your order arrives damaged, or if an item does not meet your
expectations. A photograph is required to prove your claim. We will send out a
replacement order at our own expense.
We happily accept returns
of UNUSED AND UNDAMAGED products. You can return any unused or undamaged product
for any reason and get a full refund on the product if it is received within 90
Days of your purchase date. You will be refunded for the price of the product
only. We do not pay for any return shipping fees, nor do we refund the original
Send your returned
merchandise to our warehouse in Ogdensburg, NY. We do not accept any returns
from UPS or FedEx unless it is prepaid by you. If you are a Canadian customer
you must send your return to our Ottawa, Ontario office.
The products must be
received within ninety days of the PURCHASE date. We do not accept product
return requests after ninety days. We will issue your refund 7-10
business days once we receive the product back.
Please note your financial
institution could take up to seven business days to process and reflect this
The deck foot anchor kit comes with a post
saddle, a load plate, and an auger. It is installed with a handheld ½" impact wrench. Use the 12mm impact socket for the auger and the 24mm impact socket for
Why Buy From us
Hello From The Owner
What People Are Saying About Us...
Titan Wood Post Anchor “My wife and I did some research and found your product and bought a few to try out and boy were we impressed. After installing on two of the posts there was a huge difference in the stability. We immediately ordered 15 more to install on rest of the posts. I thought installation was very easy and we now have peace of mind knowing that our railing is safe. We also have a friend that is redoing a deck and highly recommend they check out your decking system. Oh I almost forgot about the quick service which didn't hold up our project. Thank you for a quality product as advertised.” Bradley Parrent - Paris, KY
Snap'n Lock™ Baluster Kits “We used the Snap'n Lock ™Baluster System for our deck railing and we LOVED it. It was so easy to install and looks great! All of our neighbors have been asking about it. They have never seen anything like it.” Linda Johnson - Gualala, CA
Deck Foot Anchor “LOVE this product! This deck took about 21 post and there was no way I was going to dig holes and pour concrete all week. Titan deck feet went in to fast and were extremely strong and secure. When I made a mistake in measurement and didn't center one of the post it was so easy to reverse drill and correct! Thanks for this great design! 10+ stars! ” Mike S
Shadow Rail Connectors “I love my Shadow Rail Connectors. They were as easy as 1,2,3 to install and couldn't look any better! Highly recommend!". Noel Gonzales - Sequin, TX
Aluminum Post Caps “These fit nicely and are a rigid metal cap. The paint looks uniform and slick and they fit nicely on a 5.5 x 5.5 square post. I cut several in half for the half posts that are attached to the house. I think these will last for many years." Jessica Wildeman - Divide, CO
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