Shipping Information

Our regular United Parcel Service Ground delivery gets product anywhere in the lower 48 states between 1 and 6 business days.

Ground Map

We can also ship by Air or by US Post which is sometimes the most economical for Alaska, Hawaii, PR and beyond. Call us for a quote.

Please read our shipping policy to see the details.

 

Shipping Methods and Costs

Because our products are high quality and made of steel, the average weight of each package is 13lbs. In fact, we often ship packages that weigh in excess of 60lbs.

As a result, we base our shipping fees on the value of your purchase which in turn corresponds to a known range of weight. Your shipping charge reflects the costs for that particular weight.

For any order that is not in the contiguous (lower 48) United States or in Canada please call us for a shipping quote at 844-833-3257 and we will discuss the best option.

UPS Ground offers a 6 Business day maximum service which is quite economical.

Canadian orders are shipped daily from our Ontario warehouse by UPS Ground. Ontario and Quebec deliveries take 1 business day. The Maritimes and Prairies can expect 2-3 business days. Alberta and BC can expect a maximum of 6 business days.

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Worldwide Shipping

Please note that shipping rates within the shopping cart have been calculated in reference to shipping within North America (the lower contiguous United States and Canadian provinces). Shipping outside of North America will incur further shipping charges. Please contact us for a quote.

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No On-Time Guarantee

We have no control over our shipping partners, their operations, or events that affect their delivery schedules. We therefore do not guarantee on-time delivery.

We offer daily shipping to all US (lower 48) states using UPS Ground service. We also can offer a 2 or 3 day UPS air service. Call us for a quotation.

Call us for any special order delivery instructions and a quote at 844-833-3257.

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No Liability For Customer Data Entry Errors

We are not responsible for customer errors in delivery address entry or delivery method. Please review your order and contact us immediately if you find mistakes.

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No Liability for Non-Delivery Due to Customer Absence

If you or your designated recipient are not home to accept your parcel, and the UPS delivery person can not find a secure drop point for it, he or she may make up to two additional attempts to deliver your package.

We are not responsible if you or your designated recipient is absent during any delivery attempts and, as a result, UPS returns the package to us as undeliverable. In such a case, an additional fee will apply to reship your package. If you choose to cancel your order after an instance of non-delivery, we will deduct the original shipping fee from your refund.

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Business Days

A business day is a regular work day. Business days do not include weekends or statutory holidays.

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Processing Time

Orders received between Monday and Friday are usually processed the same business day or the next day. Orders received on Saturday and Sunday are usually processed on Monday.

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US Postal Service PO Boxes; US Military APO/FPO Addresses

We do not deliver to US post office boxes or US military APO/FPO Addresses. We require a physical address for UPS to deliver to.

We are not responsible if you choose to ship your order via UPS to a USPS PO Box or military APO/FPO address and your order is returned to us as undeliverable. An additional fee will be charged to reship your goods to a deliverable street address.

If you choose to cancel your order after an instance of non-delivery, we will deduct the original shipping fee from your refund.

We reserve the right to change the terms of or discontinue this offer at any time.

 

(TOLL FREE) 844-833-3257
Mon - Fri 8:30 am - 5:00 pm EST